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OpenClaw in the Real World: Six Industries Powered by AI Conversations
OpenClaw is an open source multi-channel AI gateway that connects messaging platforms to large language models through a skill-based architecture.…
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Using OpenClaw as an AI Customer Support Agent Part 4: Customer Channels, Escalation, and Going Live
Connecting the Nimbus AI support agent to WhatsApp Business, Telegram, and a web chat widget with support-specific configurations. Configuring the…
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Using OpenClaw as an AI Customer Support Agent Part 3: Building the Hosting Knowledge Base
Building six custom skills for the NimbusServe AI support agent covering shared hosting, cloud VPS, dedicated servers, domain services, SaaS…
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Using OpenClaw as an AI Customer Support Agent Part 2: Configuring the Agent Identity and Behavior Rules
Configuring the Nimbus support agent identity inside openclaw.json, including the system prompt, response behavior rules, boundary definitions for prohibited actions,…
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Using OpenClaw as an AI Customer Support Agent Part 1: Architecture and Use Case Overview
An introduction to building an AI-powered customer support agent using OpenClaw for NimbusServe Technologies, a Frankfurt-based web hosting provider. This…


